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Envue, Autograph Collection
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Tuesday
, June 25
In Department
4:00pm •
F&B Leadership One on One with Trainer
4:00pm •
Front Office/Housekeeping Leadership One on One with Trainer
4:00pm •
Culinary Leadership One on One with Trainer
N/A
9:00am •
FSPMS & Operations Trainer Arrival
TBA
8:00am •
Culture Day-Pep Rally
Wednesday
, June 26
Systems Training Rm !
8:30am •
Set up Day FSPMS
TBA
8:00am •
Brand Immersion & Service Excellence
3:00pm •
Test Meal/Food Show Review
Thursday
, June 27
In Department
8:00am •
Kitchen Zoning
Systems Training Rm !
8:00am •
FSPMS - Intro Group 1
LIMITED
10:00am •
FSPMS - Intro Group 2
LIMITED
1:00pm •
Computer Lab - Loyalty, Empower & Compass Training
TBA
8:00am •
Brand Immersion & Service Excellence
9:00am •
Great Food Safe Food
1:00pm •
Room File Review
3:00pm •
Psychology of Hospitality
Friday
, June 28
N/A
3:00pm •
Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
Systems Training Rm !
8:00am •
FSPMS - Record Management Grp 1
LIMITED
10:00am •
FSPMS - Record Management Group 2
LIMITED
3:00pm •
Computer Lab - Loyalty, Empower & Compass Training
LIMITED
TBA
9:00am •
Beverage Training - Bar 101
1:00pm •
Beverage Training - Syrup Prep
1:00pm •
Front Office Service Training/ Steps of Service Groups 1&2
Saturday
, June 29
In Department
8:00am •
Housekeeping Room Staging/Placement Review with Trainer
Systems Training Rm !
8:00am •
FSPMS - Guest Registration Group 1
LIMITED
10:00am •
FSPMS - Guest Registration Group 2
LIMITED
1:00pm •
Computer Lab - Loyalty, Empower & Compass Training
LIMITED
World View B
9:00am •
Concept Review / Steps of Service -All Outlets
1:00pm •
Housekeeping Operations Training
Sunday
, June 30
In Department
TBA •
Housekeeping Day Off
8:00am •
Beverage Training - Technique and Cocktails
8:00am •
Restaurant Zoning/Role Play
Systems Training Rm !
8:00am •
FSPMS - Guest Accounting Group 1
LIMITED
10:00am •
FSPMS - Guest Accounting Group 2
LIMITED
TBA
8:00am •
Test Meal Prep
World View A
1:00pm •
EMPOWER Review Groups 1 & 2
Monday
, July 1
CIty View
1:00pm •
Food Show
LIMITED
1:00pm •
Food Show
LIMITED
In Department
9:00am •
Beverage Training - Signature Cocktails
10:00am •
Housekeeping - Check-Out/Stay-Over Training
Systems Training Rm !
8:00am •
FSPMS - Putting it all Together Group 1
LIMITED
10:00am •
FSPMS - Putting it all Together Group 2
LIMITED
TBA
8:30am •
Housekeeping - Cart Stocking
World View A
1:00pm •
FSPMS - Housekeeping Set-up with Geraldine
LIMITED
2:30pm •
FSPMS - Housekeeping
Tuesday
, July 2
CIty View
1:00pm •
Power of Loyalty
3:00pm •
HEI Cash Handling Training
In Department
9:00am •
Test Meal Breakfast #1
9:00am •
Breakfast IRD Test Meal #1
9:00am •
Breakfast IRD Test Meal #1
9:00am •
Beverage Training - Cocktail Execution (Bartenders only)
Systems Training Rm !
8:00am •
Mini Role Play in Training Room Groups 1 & 2
LIMITED
10:00am •
FSPMS - Checklist Review, Rooms Control Tasks, Bonvoy Review Group 1 & 2
LIMITED
TBA
9:00am •
Test Meal Breakfast #1
Wednesday
, July 3
In Department
8:30am •
Housekeeping - Cleaning Rooms
9:00am •
Test Meal Breakfast #2
9:00am •
Test Meal Breakfast IRD #2
9:00am •
Test Meal Breakfast IRD #2
9:00am •
Beverage Training - Cocktail Executiom (Bartenders only)
1:00pm •
Test Meal Lunch # 1
N/A
11:00am •
Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
Systems Training Rm !
9:00am •
FSPMS - Night Audit
LIMITED
1:00pm •
FSPMS - Management
LIMITED
TBA
9:00am •
Test Meal Breakfast #2
1:00pm •
Test Meal Lunch #1
Friday
, July 5
CIty View
9:00am •
Power of Loyalty
In Department
8:30am •
Housekeeping - Cleaning Rooms
9:00am •
Test Meal Breakfast #3
9:00am •
Test Meal Breakfast IRD #3
9:00am •
Test Meal Breakfast #3
1:00pm •
PBX Operations & Phone Service Training
2:30pm •
Test Meal Dinner # 1
2:30pm •
Test Meals Dinner IRD #1
Systems Training Rm !
9:00am •
FSPMS - Group Housing
LIMITED
TBA
8:00am •
Accounts Receivable for Finance FSPMS
LIMITED
9:00am •
Test Meal Breakfast #3
2:30pm •
Dinner Test Meal #1
Saturday
, July 6
CIty View
8:30am •
Great Food Safe Food #2
1:00pm •
Brand Immersion
In Department
8:30am •
Housekeeping - Cleaning Rooms
9:00am •
Role Play Day & FSPMS Assessment
2:00pm •
Test Meal Dinner # 2 - Including Cocktails
2:00pm •
Test Meal Dinner IRD #2
TBA
8:00am •
Accounts Receivable for Finance FSPMS
LIMITED
12:00pm •
Test Meal Lunch Test Meal #2
12:00pm •
Test Meal Lunch #2
12:00pm •
Test Meal Lunch IRD #2
12:00pm •
Test Meal Lunch IRD #2
2:00pm •
Dinner Test Meal #2- With Cocktails
Sunday
, July 7
CIty View
10:00am •
EcoLab Training For Kitchen
In Department
1:30pm •
Test Meal Dinner IRD #3
TBA
11:00am •
Lunch Test Meal #3
11:00am •
Test Meal Lunch IRD #3
1:00pm •
Grab & Go Test Meal
1:30pm •
Dinner Test Meal #3 with Cocktails
World View A
8:00am •
Welcome to Marsha
Monday
, July 8
Systems Training Rm !
8:00am •
Marsha Mini Hotels
LIMITED
1:00pm •
Group Housing Live Load Lab
TBA
7:00am •
HEI Corporate Training
Tuesday
, July 9
In Department
1:00pm •
Opening Day!
TBA
10:00am •
Opening Celebration
Wednesday
, July 10
Systems Training Rm !
1:00pm •
Welcome to MARSHA Group 2 (FD)
LIMITED
Thursday
, July 11
TBA
8:00am •
MARSHA Inventory Balancing
Friday
, July 12
Systems Training Rm !
1:00pm •
FSPMS Management
LIMITED
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Envue, Autograph Collection
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Tuesday
, June 25
Wednesday
, June 26
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, June 27
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, June 28
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, June 29
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, June 30
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, July 1
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, July 2
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, July 4
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, July 5
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, July 6
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, July 7
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, July 8
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, July 9
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, July 10
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, July 11
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, July 12
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