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Tuesday, June 25
 

8:00am

Culture Day-Pep Rally
Tuesday June 25, 2019 8:00am - 3:00pm
TBA

9:00am

4:00pm

4:00pm

4:00pm

Front Office/Housekeeping Leadership One on One with Trainer
Rooms Leadership to Meet with Trainer on first day to review progress, training calendar & expectations (Does not have to be exactly at time scheduled)

Tuesday June 25, 2019 4:00pm - 5:00pm
In Department
 
Wednesday, June 26
 

8:00am

8:30am

Set up Day FSPMS
Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Wednesday June 26, 2019 8:30am - 5:00pm
Systems Training Rm !

3:00pm

Test Meal/Food Show Review
Wednesday June 26, 2019 3:00pm - 4:00pm
TBA
 
Thursday, June 27
 

8:00am

FSPMS - Intro Group 1
Limited Capacity seats available

FSPMS Introduction - For associates that will attend other FSPMS courses or those that need just a basic understanding of FSPMS, Topics covered include basic navigation, reading the house count, room types and statuses, finding and accessing reservations, reading the reservation screen, guest messaging, and guest history. Intro to FSPMS will be a pre-requisite for all other FSPMS training.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 8:00am - 10:00am
Systems Training Rm !

8:00am

Kitchen Zoning
Thursday June 27, 2019 8:00am - 5:00pm
In Department

8:00am

Brand Immersion & Service Excellence
Thursday June 27, 2019 8:00am - 5:00pm
TBA

9:00am

Great Food Safe Food
Thursday June 27, 2019 9:00am - 1:00pm
TBA

10:00am

FSPMS - Intro Group 2
Limited Capacity seats available

FSPMS Introduction - For associates that will attend other FSPMS courses or those that need just a basic understanding of FSPMS, Topics covered include basic navigation, reading the house count, room types and statuses, finding and accessing reservations, reading the reservation screen, guest messaging, and guest history. Intro to FSPMS will be a pre-requisite for all other FSPMS training.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 10:00am - 12:00pm
Systems Training Rm !

1:00pm

Computer Lab - Loyalty, Empower & Compass Training
Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 1:00pm - 4:30pm
Systems Training Rm !

1:00pm

Room File Review
Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 1:00pm - 5:00pm
TBA

3:00pm

Psychology of Hospitality
Thursday June 27, 2019 3:00pm - 5:00pm
TBA
 
Friday, June 28
 

8:00am

FSPMS - Record Management Grp 1
Limited Capacity seats available

FSPMS Record Management - The Guest Record Management module will expand on the use of the Guest Record, and outline some processes for Guest Record tasks that occur before and after a guest’s arrival. Topics covered include blocking a guest into a specific room, room moves, cancelling a reservation, extending and adding a rate change, pre-registering a guest, and housekeeping service details.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Friday June 28, 2019 8:00am - 10:00am
Systems Training Rm !

9:00am

Beverage Training - Bar 101
Friday June 28, 2019 9:00am - 11:00am
TBA

10:00am

FSPMS - Record Management Group 2
Limited Capacity seats available

FSPMS Record Management - The Guest Record Management module will expand on the use of the Guest Record, and outline some processes for Guest Record tasks that occur before and after a guest’s arrival. Topics covered include blocking a guest into a specific room, room moves, cancelling a reservation, extending and adding a rate change, pre-registering a guest, and housekeeping service details.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Friday June 28, 2019 10:00am - 12:00pm
Systems Training Rm !

1:00pm

1:00pm

Beverage Training - Syrup Prep
Friday June 28, 2019 1:00pm - 4:00pm
TBA

3:00pm

Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
The OPERA Training team will arrive today and need to set up the Systems training room and Service room.  There will be (2) Operations Trainers arriving as well to facilitate Autograph Orientation on Culture Day.

Friday June 28, 2019 3:00pm - 5:00pm
N/A

3:00pm

Computer Lab - Loyalty, Empower & Compass Training
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Friday June 28, 2019 3:00pm - 5:00pm
Systems Training Rm !
 
Saturday, June 29
 

8:00am

FSPMS - Guest Registration Group 1
Limited Capacity seats available

FSPMS Guest Registration - This module will review the Guest Reservation/record, field usage, and the check-in process including room selection, updating methods of payment, and accommodating walk-in reservations.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Saturday June 29, 2019 8:00am - 10:00am
Systems Training Rm !

8:00am

9:00am

10:00am

FSPMS - Guest Registration Group 2
Limited Capacity seats available

FSPMS Guest Registration - This module will review the Guest Reservation/record, field usage, and the check-in process including room selection, updating methods of payment, and accommodating walk-in reservations.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Saturday June 29, 2019 10:00am - 12:00pm
Systems Training Rm !

1:00pm

Housekeeping Operations Training
Saturday June 29, 2019 1:00pm - 3:00pm
World View B

1:00pm

Computer Lab - Loyalty, Empower & Compass Training
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Saturday June 29, 2019 1:00pm - 4:00pm
Systems Training Rm !
 
Sunday, June 30
 

TBA

8:00am

FSPMS - Guest Accounting Group 1
Limited Capacity seats available

FSPMS Guest Accounting - The module will review the guest accounting options of FSPMS including posting credits, posting charges, adjusting charges, correcting charges, transferring charges, tracking checks cashed for a guest, checking-out an account,viewing folio detail, batch posting charges

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Sunday June 30, 2019 8:00am - 10:00am
Systems Training Rm !

8:00am

8:00am

Restaurant Zoning/Role Play
Sunday June 30, 2019 8:00am - 12:00pm
In Department

8:00am

Test Meal Prep
Sunday June 30, 2019 8:00am - 5:00pm
TBA

10:00am

FSPMS - Guest Accounting Group 2
Limited Capacity seats available

FSPMS Guest Accounting - The module will review the guest accounting options of FSPMS including posting credits, posting charges, adjusting charges, correcting charges, transferring charges, tracking checks cashed for a guest, checking-out an account,viewing folio detail, batch posting charges

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Sunday June 30, 2019 10:00am - 12:00pm
Systems Training Rm !

1:00pm

EMPOWER Review Groups 1 & 2
Speakers

Sunday June 30, 2019 1:00pm - 4:00pm
World View A
 
Monday, July 1
 

8:00am

FSPMS - Putting it all Together Group 1
Limited Capacity seats available

FSPMS Putting it All Together - This module will review the checkout options in FSPMS and also include batch posting, shares, O-status, and Elite Arrivals.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Monday July 1, 2019 8:00am - 10:00am
Systems Training Rm !

8:30am

Housekeeping - Cart Stocking
Monday July 1, 2019 8:30am - 10:00am
TBA

9:00am

10:00am

FSPMS - Putting it all Together Group 2
Limited Capacity seats available

FSPMS Putting it All Together - This module will review the checkout options in FSPMS and also include batch posting, shares, O-status, and Elite Arrivals.

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Monday July 1, 2019 10:00am - 12:00pm
Systems Training Rm !

10:00am

1:00pm

FSPMS - Housekeeping Set-up with Geraldine
Limited Capacity seats available

Speakers
CB

Courtney Baron

Trainer, Marriott


Monday July 1, 2019 1:00pm - 2:30pm
World View A

1:00pm

Food Show
Limited Capacity seats available

Monday July 1, 2019 1:00pm - 5:00pm
CIty View

1:00pm

Food Show
Limited Capacity seats available

Monday July 1, 2019 1:00pm - 5:00pm
CIty View

2:30pm

 
Tuesday, July 2
 

8:00am

Mini Role Play in Training Room Groups 1 & 2
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Tuesday July 2, 2019 8:00am - 10:00am
Systems Training Rm !

9:00am

Breakfast IRD Test Meal #1
Tuesday July 2, 2019 9:00am - 11:00am
In Department

9:00am

Test Meal Breakfast #1
Front Desk to Attend

Tuesday July 2, 2019 9:00am - 11:00am
In Department

9:00am

Breakfast IRD Test Meal #1
Tuesday July 2, 2019 9:00am - 11:00am
In Department

9:00am

Test Meal Breakfast #1
Tuesday July 2, 2019 9:00am - 11:00am
TBA

9:00am

10:00am

FSPMS - Checklist Review, Rooms Control Tasks, Bonvoy Review Group 1 & 2
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Tuesday July 2, 2019 10:00am - 12:00pm
Systems Training Rm !

1:00pm

Power of Loyalty
Tuesday July 2, 2019 1:00pm - 2:30pm
CIty View

3:00pm

HEI Cash Handling Training
Tuesday July 2, 2019 3:00pm - 4:00pm
CIty View
 
Wednesday, July 3
 

8:30am

Housekeeping - Cleaning Rooms
Wednesday July 3, 2019 8:30am - 4:00pm
In Department

9:00am

Test Meal Breakfast IRD #2
Wednesday July 3, 2019 9:00am - 11:00am
In Department

9:00am

Test Meal Breakfast #2
Wednesday July 3, 2019 9:00am - 11:00am
In Department

9:00am

Test Meal Breakfast #2
Wednesday July 3, 2019 9:00am - 11:00am
TBA

9:00am

Test Meal Breakfast IRD #2
Wednesday July 3, 2019 9:00am - 11:00am
In Department

9:00am

FSPMS - Night Audit
Limited Capacity seats available

Speakers
CB

Courtney Baron

Trainer, Marriott


Wednesday July 3, 2019 9:00am - 12:00pm
Systems Training Rm !

9:00am

11:00am

Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
The OPERA Training team will arrive today and need to set up the Systems training room and Service room.  There will be (2) Operations Trainers arriving as well to facilitate Autograph Orientation on Culture Day.

Wednesday July 3, 2019 11:00am - 12:00pm
N/A

1:00pm

Test Meal Lunch # 1
Wednesday July 3, 2019 1:00pm - 3:00pm
In Department

1:00pm

Test Meal Lunch #1
Wednesday July 3, 2019 1:00pm - 3:00pm
TBA

1:00pm

FSPMS - Management
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Wednesday July 3, 2019 1:00pm - 5:00pm
Systems Training Rm !
 
Thursday, July 4
 

TBA

Day Off
Thursday July 4, 2019 TBA
 
Friday, July 5
 

8:00am

Accounts Receivable for Finance FSPMS
Limited Capacity seats available

Speakers
avatar for John Bible

John Bible

Marriott


Friday July 5, 2019 8:00am - 5:00pm
TBA

8:30am

9:00am

Test Meal Breakfast #3
Friday July 5, 2019 9:00am - 11:00am
TBA

9:00am

Test Meal Breakfast IRD #3
Friday July 5, 2019 9:00am - 11:00am
In Department

9:00am

Test Meal Breakfast #3
Friday July 5, 2019 9:00am - 11:00am
In Department

9:00am

Test Meal Breakfast #3
Friday July 5, 2019 9:00am - 11:00am
In Department

9:00am

Power of Loyalty
Friday July 5, 2019 9:00am - 11:30am
CIty View

9:00am

FSPMS - Group Housing
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Friday July 5, 2019 9:00am - 12:30pm
Systems Training Rm !

1:00pm

PBX Operations & Phone Service Training
Phone Vendor Training

Friday July 5, 2019 1:00pm - 3:00pm
In Department

2:30pm

Dinner Test Meal #1
Friday July 5, 2019 2:30pm - 3:45pm
TBA

2:30pm

Test Meals Dinner IRD #1
Friday July 5, 2019 2:30pm - 3:45pm
In Department

2:30pm

Test Meal Dinner # 1
Friday July 5, 2019 2:30pm - 3:45pm
In Department
 
Saturday, July 6
 

8:00am

Accounts Receivable for Finance FSPMS
Limited Capacity seats available

Speakers
avatar for John Bible

John Bible

Marriott


Saturday July 6, 2019 8:00am - 5:00pm
TBA

8:30am

Great Food Safe Food #2
Saturday July 6, 2019 8:30am - 11:00am
CIty View

8:30am

Housekeeping - Cleaning Rooms
Saturday July 6, 2019 8:30am - 4:00pm
In Department

9:00am

Role Play Day & FSPMS Assessment
Front Desk Role play - Led by property leaders (new openings only)

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Saturday July 6, 2019 9:00am - 5:00pm
In Department

12:00pm

Test Meal Lunch IRD #2
Saturday July 6, 2019 12:00pm - 1:30pm
TBA

12:00pm

Test Meal Lunch Test Meal #2
Saturday July 6, 2019 12:00pm - 1:30pm
TBA

12:00pm

Test Meal Lunch #2
Saturday July 6, 2019 12:00pm - 1:30pm
TBA

12:00pm

Test Meal Lunch IRD #2
Saturday July 6, 2019 12:00pm - 1:30pm
TBA

1:00pm

Brand Immersion
Make-up Class

Saturday July 6, 2019 1:00pm - 4:00pm
CIty View

2:00pm

Dinner Test Meal #2- With Cocktails
Saturday July 6, 2019 2:00pm - 3:45pm
TBA

2:00pm

Test Meal Dinner IRD #2
Saturday July 6, 2019 2:00pm - 4:00pm
In Department

2:00pm

 
Sunday, July 7
 

8:00am

10:00am

EcoLab Training For Kitchen
Sunday July 7, 2019 10:00am - 11:30am
CIty View

11:00am

Lunch Test Meal #3
Sunday July 7, 2019 11:00am - 1:00pm
TBA

11:00am

Test Meal Lunch IRD #3
Sunday July 7, 2019 11:00am - 1:00pm
TBA

1:00pm

Grab & Go Test Meal
Sunday July 7, 2019 1:00pm - 3:00pm
TBA

1:30pm

Dinner Test Meal #3 with Cocktails
Sunday July 7, 2019 1:30pm - 3:30pm
TBA

1:30pm

Test Meal Dinner IRD #3
Sunday July 7, 2019 1:30pm - 3:30pm
In Department
 
Monday, July 8
 

7:00am

8:00am

Marsha Mini Hotels
Limited Capacity seats available

Monday July 8, 2019 8:00am - 12:00pm
Systems Training Rm !

1:00pm

Group Housing Live Load Lab
Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Monday July 8, 2019 1:00pm - 5:00pm
Systems Training Rm !
 
Tuesday, July 9
 

10:00am

Opening Celebration
Tuesday July 9, 2019 10:00am - 1:00pm
TBA

1:00pm

Opening Day!
Tuesday July 9, 2019 1:00pm - 5:00pm
In Department
 
Wednesday, July 10
 

1:00pm

Welcome to MARSHA Group 2 (FD)
Limited Capacity seats available

Wednesday July 10, 2019 1:00pm - 5:00pm
Systems Training Rm !
 
Thursday, July 11
 

8:00am

 
Friday, July 12
 

1:00pm

FSPMS Management
Limited Capacity seats available

Speakers
avatar for haley Roehl

haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Friday July 12, 2019 1:00pm - 5:00pm
Systems Training Rm !