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Tuesday, June 25
 

8:00am EDT

Culture Day-Pep Rally
Tuesday June 25, 2019 8:00am - 3:00pm EDT
TBA

9:00am EDT

FSPMS & Operations Trainer Arrival
Tuesday June 25, 2019 9:00am - 6:00pm EDT
N/A

4:00pm EDT

4:00pm EDT

F&B Leadership One on One with Trainer
Tuesday June 25, 2019 4:00pm - 5:00pm EDT
In Department

4:00pm EDT

Front Office/Housekeeping Leadership One on One with Trainer
Rooms Leadership to Meet with Trainer on first day to review progress, training calendar & expectations (Does not have to be exactly at time scheduled)

Tuesday June 25, 2019 4:00pm - 5:00pm EDT
In Department
 
Wednesday, June 26
 

8:00am EDT

Brand Immersion & Service Excellence
Wednesday June 26, 2019 8:00am - 5:00pm EDT
TBA

8:30am EDT

Set up Day FSPMS
Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Wednesday June 26, 2019 8:30am - 5:00pm EDT
Systems Training Rm !

3:00pm EDT

Test Meal/Food Show Review
Wednesday June 26, 2019 3:00pm - 4:00pm EDT
TBA
 
Thursday, June 27
 

8:00am EDT

FSPMS - Intro Group 1
Limited Capacity seats available

FSPMS Introduction - For associates that will attend other FSPMS courses or those that need just a basic understanding of FSPMS, Topics covered include basic navigation, reading the house count, room types and statuses, finding and accessing reservations, reading the reservation screen, guest messaging, and guest history. Intro to FSPMS will be a pre-requisite for all other FSPMS training.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 8:00am - 10:00am EDT
Systems Training Rm !

8:00am EDT

Kitchen Zoning
Thursday June 27, 2019 8:00am - 5:00pm EDT
In Department

8:00am EDT

Brand Immersion & Service Excellence
Thursday June 27, 2019 8:00am - 5:00pm EDT
TBA

9:00am EDT

Great Food Safe Food
Thursday June 27, 2019 9:00am - 1:00pm EDT
TBA

10:00am EDT

FSPMS - Intro Group 2
Limited Capacity seats available

FSPMS Introduction - For associates that will attend other FSPMS courses or those that need just a basic understanding of FSPMS, Topics covered include basic navigation, reading the house count, room types and statuses, finding and accessing reservations, reading the reservation screen, guest messaging, and guest history. Intro to FSPMS will be a pre-requisite for all other FSPMS training.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 10:00am - 12:00pm EDT
Systems Training Rm !

1:00pm EDT

Computer Lab - Loyalty, Empower & Compass Training
Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 1:00pm - 4:30pm EDT
Systems Training Rm !

1:00pm EDT

Room File Review
Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Thursday June 27, 2019 1:00pm - 5:00pm EDT
TBA

3:00pm EDT

Psychology of Hospitality
Thursday June 27, 2019 3:00pm - 5:00pm EDT
TBA
  F&B FOH
 
Friday, June 28
 

8:00am EDT

FSPMS - Record Management Grp 1
Limited Capacity seats available

FSPMS Record Management - The Guest Record Management module will expand on the use of the Guest Record, and outline some processes for Guest Record tasks that occur before and after a guest’s arrival. Topics covered include blocking a guest into a specific room, room moves, cancelling a reservation, extending and adding a rate change, pre-registering a guest, and housekeeping service details.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Friday June 28, 2019 8:00am - 10:00am EDT
Systems Training Rm !

9:00am EDT

Beverage Training - Bar 101
Friday June 28, 2019 9:00am - 11:00am EDT
TBA

10:00am EDT

FSPMS - Record Management Group 2
Limited Capacity seats available

FSPMS Record Management - The Guest Record Management module will expand on the use of the Guest Record, and outline some processes for Guest Record tasks that occur before and after a guest’s arrival. Topics covered include blocking a guest into a specific room, room moves, cancelling a reservation, extending and adding a rate change, pre-registering a guest, and housekeeping service details.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Friday June 28, 2019 10:00am - 12:00pm EDT
Systems Training Rm !

1:00pm EDT

Front Office Service Training/ Steps of Service Groups 1&2
Speakers

Friday June 28, 2019 1:00pm - 3:00pm EDT
TBA

1:00pm EDT

Beverage Training - Syrup Prep
Friday June 28, 2019 1:00pm - 4:00pm EDT
TBA

3:00pm EDT

Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
The OPERA Training team will arrive today and need to set up the Systems training room and Service room.  There will be (2) Operations Trainers arriving as well to facilitate Autograph Orientation on Culture Day.

Friday June 28, 2019 3:00pm - 5:00pm EDT
N/A

3:00pm EDT

Computer Lab - Loyalty, Empower & Compass Training
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Friday June 28, 2019 3:00pm - 5:00pm EDT
Systems Training Rm !
 
Saturday, June 29
 

8:00am EDT

FSPMS - Guest Registration Group 1
Limited Capacity seats available

FSPMS Guest Registration - This module will review the Guest Reservation/record, field usage, and the check-in process including room selection, updating methods of payment, and accommodating walk-in reservations.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Saturday June 29, 2019 8:00am - 10:00am EDT
Systems Training Rm !

8:00am EDT

9:00am EDT

10:00am EDT

FSPMS - Guest Registration Group 2
Limited Capacity seats available

FSPMS Guest Registration - This module will review the Guest Reservation/record, field usage, and the check-in process including room selection, updating methods of payment, and accommodating walk-in reservations.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Saturday June 29, 2019 10:00am - 12:00pm EDT
Systems Training Rm !

1:00pm EDT

Housekeeping Operations Training
Saturday June 29, 2019 1:00pm - 3:00pm EDT
World View B

1:00pm EDT

Computer Lab - Loyalty, Empower & Compass Training
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Saturday June 29, 2019 1:00pm - 4:00pm EDT
Systems Training Rm !
 
Sunday, June 30
 

TBA

8:00am EDT

FSPMS - Guest Accounting Group 1
Limited Capacity seats available

FSPMS Guest Accounting - The module will review the guest accounting options of FSPMS including posting credits, posting charges, adjusting charges, correcting charges, transferring charges, tracking checks cashed for a guest, checking-out an account,viewing folio detail, batch posting charges

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Sunday June 30, 2019 8:00am - 10:00am EDT
Systems Training Rm !

8:00am EDT

8:00am EDT

Restaurant Zoning/Role Play
Sunday June 30, 2019 8:00am - 12:00pm EDT
In Department

8:00am EDT

Test Meal Prep
Sunday June 30, 2019 8:00am - 5:00pm EDT
TBA

10:00am EDT

FSPMS - Guest Accounting Group 2
Limited Capacity seats available

FSPMS Guest Accounting - The module will review the guest accounting options of FSPMS including posting credits, posting charges, adjusting charges, correcting charges, transferring charges, tracking checks cashed for a guest, checking-out an account,viewing folio detail, batch posting charges

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Sunday June 30, 2019 10:00am - 12:00pm EDT
Systems Training Rm !

1:00pm EDT

EMPOWER Review Groups 1 & 2
Speakers

Sunday June 30, 2019 1:00pm - 4:00pm EDT
World View A
 
Monday, July 1
 

8:00am EDT

FSPMS - Putting it all Together Group 1
Limited Capacity seats available

FSPMS Putting it All Together - This module will review the checkout options in FSPMS and also include batch posting, shares, O-status, and Elite Arrivals.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Monday July 1, 2019 8:00am - 10:00am EDT
Systems Training Rm !

8:30am EDT

Housekeeping - Cart Stocking
Monday July 1, 2019 8:30am - 10:00am EDT
TBA

9:00am EDT

10:00am EDT

FSPMS - Putting it all Together Group 2
Limited Capacity seats available

FSPMS Putting it All Together - This module will review the checkout options in FSPMS and also include batch posting, shares, O-status, and Elite Arrivals.

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Monday July 1, 2019 10:00am - 12:00pm EDT
Systems Training Rm !

10:00am EDT

1:00pm EDT

FSPMS - Housekeeping Set-up with Geraldine
Limited Capacity seats available

Speakers
CB

Courtney Baron

Trainer, Marriott


Monday July 1, 2019 1:00pm - 2:30pm EDT
World View A

1:00pm EDT

Food Show
Limited Capacity seats available

Monday July 1, 2019 1:00pm - 5:00pm EDT
CIty View

1:00pm EDT

Food Show
Limited Capacity seats available

Monday July 1, 2019 1:00pm - 5:00pm EDT
CIty View

2:30pm EDT

 
Tuesday, July 2
 

8:00am EDT

Mini Role Play in Training Room Groups 1 & 2
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Tuesday July 2, 2019 8:00am - 10:00am EDT
Systems Training Rm !

9:00am EDT

Breakfast IRD Test Meal #1
Tuesday July 2, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Test Meal Breakfast #1
Front Desk to Attend

Tuesday July 2, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Breakfast IRD Test Meal #1
Tuesday July 2, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Test Meal Breakfast #1
Tuesday July 2, 2019 9:00am - 11:00am EDT
TBA

9:00am EDT

10:00am EDT

FSPMS - Checklist Review, Rooms Control Tasks, Bonvoy Review Group 1 & 2
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Tuesday July 2, 2019 10:00am - 12:00pm EDT
Systems Training Rm !

1:00pm EDT

Power of Loyalty
Tuesday July 2, 2019 1:00pm - 2:30pm EDT
CIty View

3:00pm EDT

HEI Cash Handling Training
Tuesday July 2, 2019 3:00pm - 4:00pm EDT
CIty View
 
Wednesday, July 3
 

8:30am EDT

Housekeeping - Cleaning Rooms
Wednesday July 3, 2019 8:30am - 4:00pm EDT
In Department

9:00am EDT

Test Meal Breakfast IRD #2
Wednesday July 3, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Test Meal Breakfast #2
Wednesday July 3, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Test Meal Breakfast #2
Wednesday July 3, 2019 9:00am - 11:00am EDT
TBA

9:00am EDT

Test Meal Breakfast IRD #2
Wednesday July 3, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

FSPMS - Night Audit
Limited Capacity seats available

Speakers
CB

Courtney Baron

Trainer, Marriott


Wednesday July 3, 2019 9:00am - 12:00pm EDT
Systems Training Rm !

9:00am EDT

11:00am EDT

Front Office Leadership- GuestVoice, BSA, Ebonus, Operations Training
The OPERA Training team will arrive today and need to set up the Systems training room and Service room.  There will be (2) Operations Trainers arriving as well to facilitate Autograph Orientation on Culture Day.

Wednesday July 3, 2019 11:00am - 12:00pm EDT
N/A

1:00pm EDT

Test Meal Lunch # 1
Wednesday July 3, 2019 1:00pm - 3:00pm EDT
In Department

1:00pm EDT

Test Meal Lunch #1
Wednesday July 3, 2019 1:00pm - 3:00pm EDT
TBA

1:00pm EDT

FSPMS - Management
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott
CB

Courtney Baron

Trainer, Marriott


Wednesday July 3, 2019 1:00pm - 5:00pm EDT
Systems Training Rm !
 
Thursday, July 4
 

TBA

Day Off
Thursday July 4, 2019 TBA
 
Friday, July 5
 

8:00am EDT

Accounts Receivable for Finance FSPMS
Limited Capacity seats available

Speakers
avatar for John Bible

John Bible

Marriott


Friday July 5, 2019 8:00am - 5:00pm EDT
TBA

8:30am EDT

Housekeeping - Cleaning Rooms
Friday July 5, 2019 8:30am - 4:00pm EDT
In Department

9:00am EDT

Test Meal Breakfast #3
Friday July 5, 2019 9:00am - 11:00am EDT
TBA

9:00am EDT

Test Meal Breakfast IRD #3
Friday July 5, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Test Meal Breakfast #3
Friday July 5, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Test Meal Breakfast #3
Friday July 5, 2019 9:00am - 11:00am EDT
In Department

9:00am EDT

Power of Loyalty
Friday July 5, 2019 9:00am - 11:30am EDT
CIty View

9:00am EDT

FSPMS - Group Housing
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Friday July 5, 2019 9:00am - 12:30pm EDT
Systems Training Rm !

1:00pm EDT

PBX Operations & Phone Service Training
Phone Vendor Training

Friday July 5, 2019 1:00pm - 3:00pm EDT
In Department

2:30pm EDT

Dinner Test Meal #1
Friday July 5, 2019 2:30pm - 3:45pm EDT
TBA

2:30pm EDT

Test Meals Dinner IRD #1
Friday July 5, 2019 2:30pm - 3:45pm EDT
In Department

2:30pm EDT

Test Meal Dinner # 1
Friday July 5, 2019 2:30pm - 3:45pm EDT
In Department
  F&B FOH
 
Saturday, July 6
 

8:00am EDT

Accounts Receivable for Finance FSPMS
Limited Capacity seats available

Speakers
avatar for John Bible

John Bible

Marriott


Saturday July 6, 2019 8:00am - 5:00pm EDT
TBA

8:30am EDT

Great Food Safe Food #2
Saturday July 6, 2019 8:30am - 11:00am EDT
CIty View

8:30am EDT

Housekeeping - Cleaning Rooms
Saturday July 6, 2019 8:30am - 4:00pm EDT
In Department

9:00am EDT

Role Play Day & FSPMS Assessment
Front Desk Role play - Led by property leaders (new openings only)

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Saturday July 6, 2019 9:00am - 5:00pm EDT
In Department

12:00pm EDT

Test Meal Lunch IRD #2
Saturday July 6, 2019 12:00pm - 1:30pm EDT
TBA

12:00pm EDT

Test Meal Lunch Test Meal #2
Saturday July 6, 2019 12:00pm - 1:30pm EDT
TBA

12:00pm EDT

Test Meal Lunch #2
Saturday July 6, 2019 12:00pm - 1:30pm EDT
TBA

12:00pm EDT

Test Meal Lunch IRD #2
Saturday July 6, 2019 12:00pm - 1:30pm EDT
TBA

1:00pm EDT

Brand Immersion
Make-up Class

Saturday July 6, 2019 1:00pm - 4:00pm EDT
CIty View

2:00pm EDT

Dinner Test Meal #2- With Cocktails
Saturday July 6, 2019 2:00pm - 3:45pm EDT
TBA

2:00pm EDT

Test Meal Dinner IRD #2
Saturday July 6, 2019 2:00pm - 4:00pm EDT
In Department

2:00pm EDT

Test Meal Dinner # 2 - Including Cocktails
Saturday July 6, 2019 2:00pm - 4:00pm EDT
In Department
 
Sunday, July 7
 

8:00am EDT

10:00am EDT

EcoLab Training For Kitchen
Sunday July 7, 2019 10:00am - 11:30am EDT
CIty View

11:00am EDT

Lunch Test Meal #3
Sunday July 7, 2019 11:00am - 1:00pm EDT
TBA

11:00am EDT

Test Meal Lunch IRD #3
Sunday July 7, 2019 11:00am - 1:00pm EDT
TBA

1:00pm EDT

Grab & Go Test Meal
Sunday July 7, 2019 1:00pm - 3:00pm EDT
TBA

1:30pm EDT

Dinner Test Meal #3 with Cocktails
Sunday July 7, 2019 1:30pm - 3:30pm EDT
TBA

1:30pm EDT

Test Meal Dinner IRD #3
Sunday July 7, 2019 1:30pm - 3:30pm EDT
In Department
 
Monday, July 8
 

7:00am EDT

8:00am EDT

Marsha Mini Hotels
Limited Capacity seats available

Monday July 8, 2019 8:00am - 12:00pm EDT
Systems Training Rm !

1:00pm EDT

Group Housing Live Load Lab
Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Monday July 8, 2019 1:00pm - 5:00pm EDT
Systems Training Rm !
 
Tuesday, July 9
 

10:00am EDT

Opening Celebration
Tuesday July 9, 2019 10:00am - 1:00pm EDT
TBA

1:00pm EDT

Opening Day!
Tuesday July 9, 2019 1:00pm - 5:00pm EDT
In Department
 
Wednesday, July 10
 

1:00pm EDT

Welcome to MARSHA Group 2 (FD)
Limited Capacity seats available

Wednesday July 10, 2019 1:00pm - 5:00pm EDT
Systems Training Rm !
 
Thursday, July 11
 

8:00am EDT

MARSHA Inventory Balancing
Thursday July 11, 2019 8:00am - 2:00pm EDT
TBA
 
Friday, July 12
 

1:00pm EDT

FSPMS Management
Limited Capacity seats available

Speakers
avatar for Haley Roehl

Haley Roehl

Openings and Transitions Manager, Trainer, Marriott


Friday July 12, 2019 1:00pm - 5:00pm EDT
Systems Training Rm !